Privacy Policy

Privacy Policy

At EyesnYou, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, create an account, or purchase our products. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely by our payment partners)

  • Order history

  • Account login details (if applicable)

Prescription Information

If you purchase prescription eyewear, we may collect:

  • Eyeglass prescription details

  • Pupillary Distance (PD)

  • Lens preferences

  • Prescription uploads

This information is used solely to manufacture and fulfill your eyewear order.

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage data

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Verify and manufacture prescription eyewear.

  • Communicate order updates and shipping notifications.

  • Respond to customer service inquiries.

  • Improve our website, products, and services.

  • Detect and prevent fraud or unauthorized transactions.

  • Comply with legal obligations.

  • Send promotional emails or offers if you have opted in.

3. Payment Security

We do not store your complete debit or credit card information.

All payments are securely processed through trusted third-party payment gateways using industry-standard encryption and security measures.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties when necessary, including:

  • Shipping and courier partners

  • Payment processors

  • Prescription lens laboratories and manufacturing partners

  • Website hosting providers

  • Customer support service providers

  • Government or legal authorities when required by law

These parties receive only the information necessary to perform their services.

5. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences.

  • Keep items in your shopping cart.

  • Improve website performance.

  • Analyze visitor traffic.

  • Provide a better shopping experience.

You may disable cookies through your browser settings, although some website features may not function properly.

6. Marketing Communications

If you subscribe to our newsletter or promotional updates, we may send you emails or SMS regarding:

  • New product launches

  • Exclusive offers

  • Discounts

  • Promotions

  • Company updates

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, loss, or disclosure. While we strive to use commercially acceptable security measures, no method of electronic storage or internet transmission is completely secure.

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders.

  • Provide customer support.

  • Meet legal, tax, and accounting obligations.

  • Resolve disputes and enforce our policies.

Prescription information may be retained to assist with future orders or warranty-related requests unless otherwise required by law.

9. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information.

  • Request correction of inaccurate information.

  • Request deletion of your personal information where legally permitted.

  • Withdraw consent for marketing communications.

  • Request information about how your data is used.

To exercise these rights, please contact us using the details below.

10. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children without parental or guardian consent.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before sharing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with the revised "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

EyesnYou

Email: eyesnyou@gmail.com

Address:
Sweet Park, Honey Park Road,
Opp. Tasty Restaurant, Adajan Gam,
L.P. Savani, Surat, Gujarat – 395009, India.