Terms of Service

Terms of Service

Welcome to EyesnYou. By accessing or using our website and purchasing products from us, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. General

EyesnYou provides eyewear products, including eyeglasses, sunglasses, prescription eyewear, blue light glasses, and related accessories.

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

We reserve the right to update or modify these Terms of Service at any time without prior notice.

2. Products & Availability

We strive to ensure that all product descriptions, images, prices, and specifications are accurate. However:

  • Product colors may vary slightly due to screen settings.

  • Product availability is subject to stock.

  • We reserve the right to discontinue any product without notice.

  • Minor variations in frame color, finish, or dimensions may occur.

3. Prescription Eyewear

Customers are responsible for providing accurate prescription details when ordering prescription glasses.

EyesnYou is not responsible for issues arising from:

  • Incorrect prescription information submitted by the customer.

  • Expired prescriptions.

  • Incorrect PD (Pupillary Distance) measurements provided by the customer.

If you are unsure about your prescription, please consult your optometrist before placing an order.

4. Pricing & Payments

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

We reserve the right to:

  • Change prices without prior notice.

  • Correct pricing errors.

  • Cancel orders affected by incorrect pricing.

Payments are processed securely through trusted payment providers.

5. Order Acceptance

After placing an order, you will receive an order confirmation email.

This confirmation does not guarantee acceptance of your order.

We reserve the right to cancel orders due to:

  • Product unavailability

  • Payment verification issues

  • Suspected fraud

  • Incorrect pricing or technical errors

If your order is cancelled after payment, a full refund will be processed.

6. Shipping & Delivery

We aim to dispatch orders promptly.

Delivery times are estimates and may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Remote delivery locations

  • Other circumstances beyond our control

EyesnYou is not liable for delays caused by shipping partners.

7. Returns & Refunds

Returns, exchanges, and refunds are governed by our Refund & Return Policy.

Please review our Refund Policy before requesting a return.

Prescription eyewear and customized products may not be eligible for return unless they are defective or incorrectly supplied.

8. Warranty

Manufacturing defects reported within the applicable warranty period may qualify for repair, replacement, or refund after inspection.

This warranty does not cover:

  • Normal wear and tear

  • Accidental damage

  • Improper handling

  • Scratches caused after delivery

  • Damage resulting from misuse

9. Intellectual Property

All website content, including:

  • Logos

  • Images

  • Product photographs

  • Graphics

  • Text

  • Videos

  • Icons

  • Designs

is the property of EyesnYou and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. User Conduct

When using our website, you agree not to:

  • Violate any applicable laws.

  • Upload malicious software or harmful code.

  • Attempt unauthorized access to our systems.

  • Use the website for fraudulent purposes.

  • Interfere with website security or functionality.

11. Limitation of Liability

To the maximum extent permitted by law, EyesnYou shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of our website

  • Purchase or use of our products

  • Delayed deliveries

  • Technical interruptions

  • Loss of data or profits

Our total liability shall not exceed the amount paid for the affected order.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the content, privacy practices, or services provided by these third parties.

14. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us.

EyesnYou

Email: eyesnyou@gmail.com

Address:
Sweet Park, Honey Park Road,
Opp. Tasty Restaurant, Adajan Gam,
L.P. Savani, Surat, Gujarat – 395009, India.